Transform Your Business with Powerful Features
Discover how our comprehensive suite of WhatsApp automation tools can help you increase sales, improve customer engagement, and streamline your operations.
Order Management
Comprehensive order lifecycle automation with real-time tracking and notifications
Our Order Management system streamlines the entire order fulfillment process through WhatsApp automation. From the moment a customer places an order until successful delivery, every touchpoint is automated and personalized.
The system intelligently handles order confirmations, payment verifications, shipping updates, and delivery coordination. This comprehensive approach has helped businesses reduce support queries by up to 60% and improve customer satisfaction scores significantly.
Key Benefits
Instant Order Notifications: Automatically send personalized WhatsApp messages to customers the moment they place an order, including order summary, payment confirmation, and estimated delivery time.
Real-time Tracking Updates: Keep customers informed with automated shipping updates, including dispatch confirmation, in-transit status, and delivery notifications with live tracking links.
Delivery Experience: Enhance last-mile delivery with automated delivery slot selection, address confirmation, and real-time delivery agent tracking through WhatsApp.
Abandoned Cart Recovery
Convert lost sales with intelligent recovery campaigns
Our Abandoned Cart Recovery system uses behavioral analytics and machine learning to identify and recover potentially lost sales. The system automatically identifies cart abandonment patterns and triggers personalized recovery sequences.
With features like smart timing, dynamic discounting, and personalized messaging, businesses can significantly improve their cart recovery rates. Our clients typically see a 25-45% recovery rate on abandoned carts.
Key Benefits
Smart Timing Engine: Utilize our advanced timing algorithm that analyzes customer behavior patterns to determine the optimal moment to send recovery messages, increasing open rates by up to 40%.
Dynamic Discount Strategy: Implement intelligent discount offers based on cart value, customer history, and product categories, with automated coupon code generation and expiry management.
Multi-Step Recovery Sequences: Execute sophisticated recovery campaigns with personalized message sequences, product reminders, and social proof elements, achieving recovery rates of up to 45%.
COD Management
Streamline cash on delivery orders and reduce cancellation rates
Our COD Management solution addresses the unique challenges of cash on delivery orders in the Indian market. Through automated verification processes and intelligent payment handling, we help businesses reduce cancellation rates and improve delivery success rates.
The system includes features like automated order confirmation, address verification, and payment reminders, helping businesses optimize their COD operations and reduce associated risks.
Key Benefits
Pre-delivery Verification: Automated confirmation calls and messages to verify order details and delivery preferences, reducing cancellation rates.
Smart Payment Reminders: Timely payment notifications with multiple payment options and secure payment links.
COD to Prepaid Conversion: Incentivize customers to switch to prepaid payments with automated discount offers and benefits communication.
Customer Support Automation
24/7 AI-powered customer support with human handoff
Our AI-powered Customer Support system provides round-the-clock assistance to customers while maintaining a personal touch. The system can handle routine queries automatically while seamlessly transferring complex issues to human agents.
With continuous learning capabilities, the AI becomes more efficient over time, understanding customer intent better and providing more accurate responses.
Key Benefits
AI Chatbot: Intelligent automated responses for common queries, product information, and order status checks.
Smart Routing: Automatic assignment of complex queries to appropriate human agents based on expertise.
Quick Response Templates: Pre-built response templates for common scenarios with personalization capabilities.
Marketing Campaigns
Targeted promotional campaigns and broadcast messages
Our Marketing Campaign system enables businesses to reach customers effectively through WhatsApp while maintaining compliance with messaging guidelines. Create and manage targeted campaigns with rich media support and detailed analytics.
The system includes features for audience segmentation, campaign scheduling, and performance tracking to maximize marketing ROI.
Key Benefits
Segmented Broadcasting: Send targeted promotional messages based on customer behavior and purchase history.
Campaign Analytics: Track message delivery, open rates, and conversion metrics in real-time.
Automated Follow-ups: Schedule follow-up messages based on customer engagement and response patterns.
Product Catalog
Interactive WhatsApp shopping experience
Our Product Catalog feature transforms WhatsApp into a powerful sales channel. Customers can browse products, check availability, and make purchases directly through WhatsApp conversations.
The system maintains real-time synchronization with your Shopify store, ensuring accurate product information and inventory levels.
Key Benefits
Rich Product Displays: Showcase products with images, descriptions, and prices directly in WhatsApp.
Quick Purchase Flow: Enable customers to browse and purchase products without leaving WhatsApp.
Dynamic Updates: Automatically sync product information and inventory from your Shopify store.
Customer Loyalty
Build lasting relationships with automated engagement
Our Customer Loyalty system helps businesses build stronger relationships with customers through personalized engagement. Automate special occasion messages, reward point updates, and exclusive offers.
The system helps increase customer lifetime value through systematic engagement and reward programs.
Key Benefits
Review Collection: Automated review requests with custom timing and follow-ups.
Loyalty Programs: Manage points, rewards, and special offers through WhatsApp.
Birthday & Anniversary: Automated wishes and special offers on customer milestones.
Analytics Dashboard
Comprehensive insights and performance metrics
Our Analytics Dashboard provides deep insights into your WhatsApp business operations. Track key metrics, analyze trends, and make data-driven decisions to optimize your automation strategies.
The system includes customizable reports and real-time monitoring capabilities to help you measure and improve performance.
Key Benefits
Conversation Analytics: Track message volumes, response times, and customer satisfaction scores.
Campaign Performance: Measure the success of marketing campaigns and automation workflows.
Revenue Impact: Monitor sales attribution and ROI from WhatsApp interactions.